Terms of sale

Prices and payment

Prices are in U.S. dollars. Each rug is one of a kind, so a rug is reserved for you only once payment is complete. We accept credit and debit cards online, and Zelle or check by arrangement.

Sales tax

Illinois sales tax is added to orders shipped to Illinois addresses and to showroom pickups. The tax is shown before you pay.

Shipping

Shipping is free and insured within the contiguous United States. Delivery details are on our shipping and returns page.

Returns

Rugs bought online can be returned within 30 days of delivery, clean and in the condition they arrived. Contact us first and we will arrange it. Full details are on our shipping and returns page.

Descriptions

Every rug is measured by hand, without the fringe, and photographed in natural light. Antique and vintage rugs show their age, and we describe wear that the photos show. Colors can look different from screen to screen.

Authenticity

Every rug carries a lifetime authenticity guarantee: it is hand-made, and it is the type, age and material we describe.

Contact

Oriental Heirloom, [email protected], (847) 863-1249.